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Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

STN IVR system solution is designed to cut the cost of phone calls to and from your company by 50%, providing your company with both the strength of client service and a comprehensive marketing strategy.
In simple terms, an IVR system plays a pre-recorded voice that asks people to
respond by hitting digits on their mobile phone’s keypad to select an option.

Benefits

1. It’s easy to manage as it allows your business to handle multiple calls and enhances collaboration within the business.

2. STN IVR provides comprehensive analytics and reporting tools to provide valuable insights on call volumes, customer behaviors, and system
performance enabling data-driven decision-making and continuous improvement.

3. Streamlines all the business communication and increase marketing and lead management proficiency.

4. Efficient call routing and queuing capabilities to ensure that calls are different to the most appropriate agents or departments, minimizing wait times and optimizing call management.

Book A Session with Us

Book your session effortlessly on our website. Elevate your experience with seamless online scheduling. Your satisfaction is just a click away. Book now!

Testimonials ❤️

Happy clients say

With Swift Telephone Network, calling has been seamless. They've got an amazing team behind the name, and I could never have asked for more dedication to service. With STN our business is covered 24/7.

Convenant Nwaorgu

Business Manager, MyPatricia.co

Not in a million years did I expect you to read my mind, but you did. Thank you for everything – you have really created a fabulous image for our company.

Mrs Blessing

Legal Practitioner

Consummate professionals that are highly knowledgeable and well skilled. We highly recommend STN to anyone looking for a great telecoms company to work with.

Lisa

Marketing Executive